Latest posts

ATT: RR Mgt/RS Recepcion
Posted by THOMAS ARKINSON 2024-01-24 11:11:03
Q: I have an Interval International Exchange Week with the Royal Sands. This is NOT one of my Owner Weeks, but an exchange week. I want to allow famil

Beds
Posted by ROCHELLE BORSZICH 2024-01-23 20:32:05
I would like to request before our arrival week 5 at the Sands to have additional mattress pads for all beds including the Murphy beds. Who do I conta

Lowered Standards?
Posted by MONICA SULLIVAN 2024-01-23 18:27:26
We just returned from a week long stay at the Royal Haciendas. We have a 20+ year owner history between the Haciendas and the Sands. This is the fir

All Inclusive Question
Posted by THOMAS ARKINSON 2024-01-23 00:38:32
I have an exchange week at the Royal Sands and have given a Guest Certificate to some family members for the unit. My guests at this unit want to ele

Live Webcam
Posted by CHARLES ANDREWS 2024-01-22 21:25:55
Hello Management. Please advise if the Live Webcams at the Royal Sands will be back online or are they gone forever. Thank You.

Contacting Concierge Before Arrival
Posted by DEBORAH GROVER 2024-01-22 15:47:01
How do I do this? Is there an email address? Any help is greatly appreciated.

Who will be issuing the Royal Islander residual payments & on what date?
Posted by STEPHEN DALY 2024-01-22 14:55:06
I think we all deserve to know who is handling the payments and when they are scheduled to go out.

RH week 23 Full Villa needed
Posted by ROSALINDA CERVANTES 2024-01-21 03:16:28
Anyone have week 23 at Royal Haciendas full Villa available? Looking for a villa for my son and his family.

Royal Resorts Contract with Interval International
Posted by IRMA GARCIA 2024-01-16 14:29:50
Many members have problems getting in contact with Interval International to make exchanges. Some waiting "on Hold" up to several hours. The failure

How do I get a certain concierge that I had before ?
Posted by KELLY ADAIR 2024-01-15 15:46:49
Brenda Elizabeth Canino Hernandez was my concierge 2 years ago and I would like to have her back, but I can't figure out who I need to talk to . can a